Our Team

Human resources need to have a deep human focus to be effective. Our team has experienced countless human resource situations: the good, the bad, and the ugly. We have grown from these events, and they have taught us humility and created the blueprint for how we help teams improve.

Meet Our Leaders

To be effective at impacting your workplace, we first must determine that a business is a good fit for us as much as we are for them. Experience has taught us that you need to be ready to put in the work and work with the right people. At True North, we are interested in the quality we can bring to your company and our team's continued development.

Paola Accettola

Paola Accettola

CEO & Principal Consultant

With over 25 years of experience in HR, Paola specializes in operations and optimizing clients' HR processes, systems, and structures. She is also passionate about compensation and performance.

Angela Burt

Angela Burt

Head of Recruitment

Angela oversees end-to-end recruitment for all of True North HR’s clients. Her responsibilities include creating job descriptions and postings, planning pre-screens and virtual interview guides, conducting interviews and identifying prospective candidates for their clients.

Kelly Glass

Kelly Glass

Vice President of Consulting Services

Kelly has extensive experience advising leaders as a Human Resources Executive and Coach. She has worked at various companies where she honed her understanding of leadership roles.

Our Culture

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We foster an environment of listening. Hard decisions are only made with careful consideration and thoughtful conversations. We know what we want as a team, thanks to working with many companies throughout our careers. We understand what is needed to perform at our best, and we’re not afraid to get real about who we are.

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As a whole, we have an unwavering commitment to continuous improvement and learning. We push against rigid thinking and know-it-all attitudes. We work to improve with every project we work on, and our clients drive us to be dynamic and agile thinkers. For us, there is no such thing as a finish line but rather a constant path to betterment.

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What We Bring to the Table

While we are an outsourced solution, we aim to integrate with your business as if we were present and accounted for, because we are. That starts with serving our clients' needs through discussions that show us where support is required.

Across all of our experiences, we have had the luxury of seeing what works and what doesn’t. Whether it’s the same mistakes or new challenges, we approach every client with an open mind and a human perspective.

You can expect strategic plans that are tailored to your business. We won’t give you a half-baked solution or leave you stranded with a blueprint you can’t execute. At True North, we walk you through the steps that will result in meaningful changes for your employees.

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Where to Find Us


371 Front St W Suite 111
Toronto, ON
M5V 3S8



64 Hurontario Street
Collingwood, ON
L9Y 2L6


Your Job Search - Begins Here

As we grow, we aim to stay true to our core values and the mission of our organization. If you’re a professional with a passion for listening and who appreciates practical and collaborative approaches to HR needs, you might be a great fit for True North.